more human, more impact

Corporate training
has a problem:

If you think corporate training is a waste of money that delivers nothing, welcome.

So do we — that's why we're the only ones who guarantee your results by contract. If you see no results, we keep working until we get them.

And that's not the only problem

Calculate Your Inefficiency Tax →

The leadership standard

Corporate training has a problem: 70% is forgotten within 90 days.

If you think corporate training is a waste of money that delivers nothing, welcome.

So do we — that's why we're the only ones who guarantee your results by contract. If you see no results, we keep working until we get them.

Get Your Inefficiency Tax Calculate Inefficiency

3 minutes 10 questions Personalized Report

Retention and applicability

90 days after training

Standard training

CLP System

~30%

Without consolidation

~85%

With CLP System

IRON-CLAD · Guaranteed KPIs

Companies that trust us to develop their leaders

Operational Friction

The problem with corporate training.

Companies invest millions in training, yet most leadership teams keep avoiding the conversations that matter most, stalling critical decisions and losing talent to internal friction. It's no accident.

What doesn't work

Off-the-shelf training with generic skills that ends with a satisfaction survey.

→ More than 70% of what's learned is forgotten within 90 days.

Generic PowerPoints with cases that don't apply to your reality and that no one knows how to use.

→ Participants don't know what to do the next day.

Vague promises of cultural transformation that no one measures or audits.

→ There's no way to defend the ROI to the board.

What we do

The Iron-Clad Guarantee: if there are no results, we keep working until we get them.

→ ROI is a number, not an opinion.

Upfront team diagnostic, concrete behaviors and use-cases tailored to your industry and real-world roles.

→ Applicable from day one, never generic.

A 4-phase system with up to 90 days of consolidation and a dashboard to measure impact.

→ Measurable change at 60 and 120 days.

How much is the status quo costing you? Calculate Your Inefficiency Tax

The system

Crucial Leadership Performance

A complete system to get rid of operational friction.
Three options based on the level of support you need.

Guaranteed KPIs

Transformation

Results guaranteed by contract.

For leadership teams that need to move specific indicators. We implement the full system aligned with your strategy and guarantee impact on the agreed KPIs.

We guarantee the defined KPIs (Iron Clad)
CLP system with performance dashboard
Individual evaluation and coaching

The full system, managed by us.

For organizations that need their leaders to improve how they communicate, make decisions, and resolve conflict. With measurable ROI. Diagnosis, implementation, and consolidation.

We guarantee successful implementation.
CLP system with performance dashboard
Executive sessions and expert access.

Accelerator

The same system, led by your team.

For companies with an L&D team that can lead consolidation internally, with the same methodology and quality as Executive.

We guarantee successful implementation.
Same methodology and facilitators as Executive.
Full toolkit for internal consolidation.

Investment tailored to each organization's needs. We talk with you, run the diagnostic, and send you a proposal with the right format.

Are you a smaller company, or looking to start with a pilot?

Results

What we do, translated into numbers.

+2,500

Leaders trained at Spanish companies.

NPS > 80

From participants in our programs.
NPS = Net Promoter Score

+10 years

Recognized as a Top Leadership Training company.
Training Industry Awards.

"The Crucial Conversations training pays off on two fronts. It's in unanimous demand from participants, and it has a direct effect on improving our workplace climate metrics."

Celestino Fernández

Corporate HR Director · Naturgy

"Ackermann Labs' programs are impactful, practical, and delivered with real depth. They bring solid content and connect with people to drive real change."

Arantza Caja

Global Talent & Culture Leader · Ahlstrom

"The program gave participants key skills for effective dialogue, turning conflict into opportunities to strengthen relationships and improve results."

Julia Morales

Head of Training · Acciona

Iron-Clad Guarantee

Iron-Clad Impact.

A one-of-a-kind guarantee.
"If the defined KPIs don't improve, we keep working at no cost until they do."

Available in the Transformation program. A guarantee no one else offers in Spain's L&D market.

How it works

Diagnose, implement, consolidate, measure.

A process built to make behavior change stick

Phase 1

Diagnostic: Friction map

We map the conversations that aren't happening, the decisions that get stuck, and the real friction patterns, so that training has real impact.

Friction Map + KPIs

Phase 2

Implementation

A core-skills program led by expert facilitators. Industry-specific cases and tailored Role-plays drawn from real situations.

Report in 7 days

Phase 3

Consolidation: 42–90 days

Our programs begin where most end. Platform, executive sessions, expert access. All designed to change behavior.

Real change

Phase 4

ROI Dashboard

Personalized impact report at 60 and 120 days with measured behavior change, time saved on conflict, and improved decision-making.

ROI you can defend to the board

Next step

Ready to get started?

Two ways to move forward. Pick the one that fits your current needs.

Quantitative diagnostic · 3 min

Your Inefficiency Tax Assessment.

10 questions. Get the dollar range of what unresolved conversations and critical decisions are costing your organization.

Start the assessment

Conversation · 30 min

Talk to an expert.

A meeting to understand your situation and see whether it makes sense to work together. A full diagnosis before moving forward.

MADRID · 2025

Crucial Impact Summit

Crucial Impact Summit Madrid

We bring the authors of the bestsellers to speak with Spanish leaders.

Once a year, Madrid becomes the European stop for the authors and facilitators who shape the global conversation on leadership, communication, and productivity.

Emily Gregory

Co-author of Crucial Conversations

Justin Hale

Lead facilitator, Getting Things Done

David Allen

Creator of the Getting Things Done methodology

See last year's edition

Voices